FAQs
FAQs
Need Help? Browse Our Frequently Asked Questions
Q1. What is Same Day & Weekend Doctor?
Same Day & Weekend Doctor provides urgent out-of-hours medical care when your regular GP is not available. We do NOT see children under 6 years of age. Patients with respiratory symptoms are only offered telephone consultations at this time. The Doctor that you will meet in our Dublin City Centre Clinic is registered with the Irish Medical Council (IMC – Specialist Register) and is also a member of the Irish College of General Practitioners (MICGP).
We are a complementary service offering the advantages of convenience and accessibility at a time when your regular Doctor is not available. We do not replace the relationship you have with your existing GP. Continuity of care is provided through your own GP and for that reason, with your consent, your consultation notes will be forwarded to your regular GP.
We are a complementary service offering the advantages of convenience and accessibility at a time when your regular Doctor is not available. We do not replace the relationship you have with your existing GP. Continuity of care is provided through your own GP and for that reason, with your consent, your consultation notes will be forwarded to your regular GP.
Q2. How to send a message to the Clinic Manager regarding office administration?
To send a message to the Clinic Manager regarding office administration go to the Patient Portal menu.
MEDICAL QUERIES sent to the Clinic Manager will NOT be responded to. Such medical queries will NOT be passed on to the doctor.
If you need a medical opinion from the Doctor you must book an appointment (by tele-video or face to face).
MEDICAL QUERIES sent to the Clinic Manager will NOT be responded to. Such medical queries will NOT be passed on to the doctor.
If you need a medical opinion from the Doctor you must book an appointment (by tele-video or face to face).
Q3. Can I get a “PRIVATE DOCTOR” sick note?
The doctor will assess you and if they deem it medically appropriate, they will issue you with a Private Doctor Medical Certificate. For the most common health problems, such as back pain and mild to moderate anxiety and depression, advice to stay at work or return to work early is recommended for a better clinical outcome. We do not issue Medical Certificates retrospectively i.e. the start date of the medical certificate is the day of the consultation – we cannot cover any dates prior to the date of the consultation.
Please also see below FAQ, which explains that this emergency out-of-hours service does NOT issue Illness Benefit Forms for the purpose of Social Welfare.
Please also see below FAQ, which explains that this emergency out-of-hours service does NOT issue Illness Benefit Forms for the purpose of Social Welfare.
Q4. Can I get an Illness Benefit (IB1) / Social Welfare Certificate?
No. This emergency out-of-hours service does NOT issue Social Welfare Certificates. We do NOT issue DEASP Illness Benefit claim forms IB1 nor any type of social welfare medical certificates.
Q5. Medical Cards, European Health Insurance, Children under 6?
All our medical consultations incur a fee. We do not accept Medical Cards or the GP Visit Card for Adults. We do not participate in the ” Contract for the provision of Free GP Care to all Children under the age of 6 “. We do not accept the European Health Insurance Card (EHIC – formerly the E111 form).
Q6. Prescriptions?
We do not issue prescriptions (or repeat prescriptions) without the doctor seeing the patient. All prescriptions are issued at the discretion of the consulting doctor. We do not prescribe the COVID-19 medication Paxlovid (Nirmatrelvir & Ritonavir).
There are certain drugs that will not be issued under any circumstances and these include : controlled medication, such as strong painkillers, anxiolytics, sedatives and hypnotics and medication that requires specialist prescribing and monitoring.
Common medications that we cannot prescribe include:
Diazepam (Valium), Clonazepan (Klonopin), Midazolam, Tapentadol (Palexia), Tramadol, Gabapentin (Neurontin), Pregabalin (Lyrica), Vicodin, Oxycodone (Oxycontin), Dexamfetamine (Amfexa), Adderall, Modafinil (Provigil), Bupronion (Wellbutrin), Trazodone, Aripiprazole (Abilify), Alprazolam (Xanax), Venlafaxine (Efexor), Paroxetine (Seroxat, Paxil), Fluoxetine (Prozac); Mirtazapine (Mirap), Pramipexole (Mirapex) and Sleeping tablets including Zopiclone (Zimovain), Zolpidem (Stilnoct, Ambien), Nitrazepam (Mogadon), Nytol (Diphenhydramine), methylphenidate and amphetamines (Concerta, Ritalin, Adderall), Beta Blockers.
There are certain drugs that will not be issued under any circumstances and these include : controlled medication, such as strong painkillers, anxiolytics, sedatives and hypnotics and medication that requires specialist prescribing and monitoring.
Common medications that we cannot prescribe include:
Diazepam (Valium), Clonazepan (Klonopin), Midazolam, Tapentadol (Palexia), Tramadol, Gabapentin (Neurontin), Pregabalin (Lyrica), Vicodin, Oxycodone (Oxycontin), Dexamfetamine (Amfexa), Adderall, Modafinil (Provigil), Bupronion (Wellbutrin), Trazodone, Aripiprazole (Abilify), Alprazolam (Xanax), Venlafaxine (Efexor), Paroxetine (Seroxat, Paxil), Fluoxetine (Prozac); Mirtazapine (Mirap), Pramipexole (Mirapex) and Sleeping tablets including Zopiclone (Zimovain), Zolpidem (Stilnoct, Ambien), Nitrazepam (Mogadon), Nytol (Diphenhydramine), methylphenidate and amphetamines (Concerta, Ritalin, Adderall), Beta Blockers.
Q7. Do you write letters of referral for MRI scans or to medical consultants or psychiatrists for ADHD?
Weekend Doctor provides urgent Out-of-Hours Medical Care when your own GP is not available. We are a complementary service offering the advantages of convenience and accessibility when a patient’s own GP is not available.
We do not act as a substitute for the services that are normally provided by a GP.
For reasons of continuity of care, your own regular Doctor is the appropriate one to write non-emergency letters of referral to medical consultants for X Ray (radiography), CT scan (computed tomography), Fluoroscopy (images of an organ), Angiography (x-ray of the blood vessels), Neurologists or for MRI scans.
On receipt of the findings of the consultant and in the context of your complete medical history, your own Doctor can provide you with appropriate follow up care.
We do not act as a substitute for the services that are normally provided by a GP.
For reasons of continuity of care, your own regular Doctor is the appropriate one to write non-emergency letters of referral to medical consultants for X Ray (radiography), CT scan (computed tomography), Fluoroscopy (images of an organ), Angiography (x-ray of the blood vessels), Neurologists or for MRI scans.
On receipt of the findings of the consultant and in the context of your complete medical history, your own Doctor can provide you with appropriate follow up care.
Q8. Why do I need to complete the Pre-Consultation Questionnaire?
It is important before our medical team meets with you, that we understand your presenting medical issues, your medical history, current medications, and allergies. Unfortunately, if we do not receive this information from you in advance, we will be obliged to cancel your appointment. In such circumstances, if you have made a pre-payment to us, we will refund that payment in full.
Q9. Can I see a doctor now?
If you’re reading this during our weekend hours, walk-ins are welcome, but we encourage booking online first to secure your spot. Otherwise, you can book for the next available slot. We’re open late on Thursdays and on weekends (Saturday & Sunday) to better serve busy professionals and students.
Q10. Can I walk into your clinic?
Walk-ins are welcome, but we encourage booking online first to secure your spot. You can reserve a same day appointment via www.nassau.ie/book.
Q11. Is my visit confidential?
100%. Your visit stays between us unless you ask to share details. We take privacy as seriously as your care.
Q12. What can your doctors treat?
We’re here for a wide range of everyday health concerns — especially the ones that can’t wait for your GP. This includes things like Sexual Health, STI & HIV testing, PrEP medication, and Primary Care support. We also treat ear issues (wax buildup or infections), heartburn, sinus infections, sore throats, bronchitis, coughs, earaches, and conjunctivitis.
You can come to us for urinary tract infections, bladder issues, bites and stings, rashes, eczema, acne, fungal or nail infections, digestive problems (like diarrhoea, nausea, or vomiting) and back pain.
If something feels urgent but non-life-threatening, we’ll do our best to help. We’re open late on Thursdays and available weekends (Saturday & Sunday) to make it easier for you to get seen.
You can come to us for urinary tract infections, bladder issues, bites and stings, rashes, eczema, acne, fungal or nail infections, digestive problems (like diarrhoea, nausea, or vomiting) and back pain.
If something feels urgent but non-life-threatening, we’ll do our best to help. We’re open late on Thursdays and available weekends (Saturday & Sunday) to make it easier for you to get seen.
Q13. Do you treat everyone?
We warmly welcome adults and children aged 8+ for non-emergency care like infections, rashes, or UTIs. However, for safety reasons, We don’t treat:
• Children under 8
• Major injuries (e.g., broken bones, deep cuts)
• Life-threatening emergencies (chest pain, severe bleeding)
For these, head straight to the Emergency Department. We’ll happily handle everything else!
• Children under 8
• Major injuries (e.g., broken bones, deep cuts)
• Life-threatening emergencies (chest pain, severe bleeding)
For these, head straight to the Emergency Department. We’ll happily handle everything else!
Q14. Do you treat children?
We see ages 8+ for non-emergency care. For younger children, we recommend their regular Doctor for continuity of care or one of the Children’s Hospitals.
Q15. I’m a tourist in Dublin — can I see a doctor at your clinic?
Absolutely! We welcome tourists for care like infections, prescriptions, or minor illnesses. Payment is required upfront (we accept cards and cash), but we’ll provide receipts for insurance claims. Just bring your ID. We’re here to help you enjoy your trip worry-free!
Q16. Do I need a referral from my primary care provider?
No! Come straight to us. We’ll coordinate with your GP afterward if needed, but no referral required.
Q17. What information do I need to be seen by a doctor?
Just bring yourself and any medications you’re currently taking. We ask that you fill out a short questionnaire before your visit so we can get a quick snapshot of your health history. It only takes a few minutes and helps us prepare for your appointment.
Q18. What is the turnaround time for the testing?
Most results are ready in 7 working days. We will contact you discreetly with your results once they’re in—no waiting around.
Q19. What are your methods of payment?
Cards, cash, or Apple/Google Pay. We’ll explain costs upfront—no surprise bills later.
Q20. What are the credentials of Nassau Clinic doctors?
Dr. Liam is registered on the Irish Medical Council’s Specialist Register (No. 402969) and is a member of the Irish College of General Practitioners (Ref. 225965). He trained in Ireland and the UK, with experience in Emergency Medicine, Sexual Health, Oncology, and more. His special interests include Sexual Health and Nutrition, and he completed the BASHH STI Foundation Course in London.
Liam is also deeply involved in community service, both locally and overseas.
Learn more about Dr. Liam’s background and community work
Liam is also deeply involved in community service, both locally and overseas.
Learn more about Dr. Liam’s background and community work
Q21. What time do you open?
We’re available Thursday from 4 p.m., and on weekends, Saturday and Sunday from 7 a.m. Perfect for fitting in care around your weekend plans!
Q22. How long does an appointment last?
Typically 15 minutes.
Q23. What happens if I cancel my appointment?
No fees if you cancel 2 hours ahead.
Q24. I have an appointment but I’m going to be late. Will I still be seen?
We’ll do our best! Call ahead so we can adjust. If it’s more than 15 minutes late, we will need to reschedule.
Q25. How do I make an appointment?
Online booking takes just 60 seconds via our website.
Q26. How do I adequately prepare for PrEP blood tests?
Before undertaking PrEP Blood Tests:
• Discontinue Creatine & Protein supplements for 2-4 weeks.
• Refrain from intense exercise for at least 24 hours before test.
• Fast for 8 to 12 hours before blood test.
We can only prescribe PrEP medication to individuals, whose kidney function is within the Laboratory accepted healthy range.
• Discontinue Creatine & Protein supplements for 2-4 weeks.
• Refrain from intense exercise for at least 24 hours before test.
• Fast for 8 to 12 hours before blood test.
We can only prescribe PrEP medication to individuals, whose kidney function is within the Laboratory accepted healthy range.